"MyEUShop" (referred to as "this APP") is owned and operated by Hunan NLE Network Technology Co., Ltd
(referred to as "NLE" or "we"). We take the privacy of our users and the protection of personal information very
seriously and are committed to maintaining your trust in us. We promise to take appropriate security measures to
explain how this APP collects, stores and uses your personal information, and how you can exercise your privacy
Before you start to use our products and services, please be sure to read and understand this policy carefully,
and ensure that you fully understand and agree to use it. We try our best to explain the professional vocabulary
involved in this policy in a concise and popular way for your understanding. If you have any questions, comments
or suggestions about the content of this policy, you can contact us through the contact information at the end
of this policy.
necessary personal information required for the operation of the functions, and have given the corresponding
authorization to collect and use it, but it does not mean that you have separately agreed to enable additional
functions and process non-essential personal information. For enabling additional functions, processing
non-essential personal information and processing sensitive personal information, we will separately seek your
Information collection and use
When you use our products/services, we need/may need to collect and use your personal information
including the following two:
1. In order to provide you with the basic functions of our products and/or services, you must authorize us
to collect and use the necessary information. If you refuse to provide the corresponding information, you will
not be able to use our products and/or services normally;
2. In order to provide you with additional functions of our products and/or services, you may choose to
individually agree or disagree with the information we collect and use. If you refuse to provide it, you will
not be able to use the relevant additional functions normally or achieve the functional effects we intend to
achieve, and will not affect your use of our basic functions.
We would like to remind you that we are committed to creating a variety of products and services to meet
your needs. We strive to provide you with a wide variety of products and services and we collect and use the
scope of personal information differently. The product/service function shall prevail.
The specific functions we provide you include:
(1) Help you become our user and manage account
1. In order to create an MyEUShop account, you need to provide us at least your email address, we will
send a registration link through email, and you need to fill in your mobile phone number, address, and
password. If you refuse to provide the above information, you will not be able to register for an MyEUShop
account, and you can only use browsing and search services.
2. If you register successfully, you can additionally upload your avatar and birthday on the personal
information interface, and you need to authorize access to the album. If you do not provide this additional
information, it will not affect the basic functions of your online shopping.
(2) To display information about goods or services
In order to display product or service information , we will collect your visit and search history on
MyEUShop . If you want to delete your search history, you can choose to delete it in the "Search Box - History
Search".We strive to protect your privacy.
(3) Help complete order placement and order management
When you order a specific item, we will generate an order through our system. In the process of placing an
order, you need to provide at least your consignee's name, shipping address, and the consignee's contact
number. For some special types of goods and services, you also need to provide other information necessary for
the goods or services, such as your ID information to complete customs clearance when dropshipping across
the order will contain the information of the product you purchased, the specific order number, the time
when the order was created, the amount you should pay, and your remarks. We collect this information to help
you complete the transaction smoothly, ensure the security of your transaction, facilitate your inquiry of
order information, provide customer service and after-sales service, and other purposes that we have clearly
You can order goods for others through MyEUShop, you need to provide the aforementioned personal
information of the actual consignee and ensure that you have obtained the consent of the actual
To allow you to understand, query and manage order information, we will collect order information
generated during your use of our services to display to you and facilitate your order management. You can fill
in/select more additional information including other contact numbers and delivery time to ensure accurate
delivery of goods or services. You can view and manage your order information through "My Orders".
(4) Help you contact customer service
In order to make contact with you and help you solve the problem as soon as possible, we have embedded the
freshchat online customer service SDK, which will record your customer number, app version number and chat
history in MyEUShop, so that customer service can inquire about your current problems and help you to solve
problems in the shopping process faster.
(5) Other additional services provided to you
Cookies and similar device information identification technologies are commonly used technologies on the
Internet. If you do not agree to our cookies when you log in for the first time, you will not be able to
continue browsing. When you use our services, we may use related technologies to send one or more cookies or
anonymous identifiers (hereinafter referred to as "cookies") to your device to collect, identify and store
our products and services, and to help you avoid repeating the steps and processes of filling out forms and
entering search content.
The setting interface provides users with the function of clearing cached data, and you can perform
corresponding data clearing operations.
(6) Help you check the order status and estimated delivery time
In order to facilitate with you to check the order status and estimated delivery time, we use the
third-party flash push message function. In order to accurately push the message to the App, we need to obtain
the ID of the device as a unique identifier. And may collect your mobile phone model, system type, system
version, and device screen size parameters to implement the APP push service. If you don't want to receive
push notifications, you can turn off receiving notifications in your phone's settings.
How we share, transfer and publicly disclose personal information
We will not share your personal information with any companies, organizations and individuals.
We will not transfer your personal information to any companies, organizations and individuals, except
in the following cases:
1. When a merger, acquisition or bankruptcy liquidation is involved, if the transfer of personal
information is involved, we will require the new company or organization that holds your personal
organization to re-establish the ask you for your authorized consent;
Other situations stipulated by relevant laws and regulations or agreed with you by us.
(3) Public disclosure
We will only publicly disclose your personal information in the following circumstances:
1. After obtaining your explicit consent;
2. Disclosure based on law: We may publicly disclose your personal information under the mandatory
requirements of laws, legal procedures, lawsuits or government authorities. Currently, this APP only has
email address as personal information.
How we protect your personal information
(1) We promise to protect user information security in strict accordance with relevant national
regulations. If required, we will be subject to information security checks by relevant state
(2) Due to technical level limitations and various malicious means that may exist, security issues may
arise due to factors beyond our control. After a personal information security incident occurs, we will
inform you in a timely manner in accordance with the requirements of relevant laws, regulations and
regulatory policies. When it is difficult to inform the personal information subjects one by one, we will
publish an announcement in a reasonable manner. At the same time, we will also proactively report the
handling of personal information security incidents in accordance with the requirements of regulatory
(3) When we stop operating this APP, we will inform users through notice or announcement.
(1) Inquiry, modification and correction of your personal information
You can modify your login password, avatar, name, address, mobile phone number, birthday in the settings
of this APP.
(2) Delete your personal information
You can delete all your address information in My Address in this APP.
(c) Change or withdraw your authorization information
For the terminal device permission information that you have authorized us to collect and use, you can
set, change or withdraw your authorization and consent on the terminal device; after you change or withdraw
the authorization and consent, you may not be able to use the corresponding functional services.
(4) Change the scope of authorization
You can change or withdraw the scope of your authorization for us to collect and process your personal
Manage whether to authorize mobile phone storage, camera and photo album, mobile phone information, and
notification reminder permissions in "Mobile Settings - Application Settings - Find MyEUShop".
How to update this policy
Based on the purpose of providing you with better services, and in accordance with the requirements of
business development or changes in laws, regulations and regulatory policies, we may revise and update this
by updating the app.
How to contact us
information, you can contact us by email: firstname.lastname@example.org.